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| add to favorites | Assistant Manager | Guest Relations |
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The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the "Trojan Family," which is comprised of the faculty, students and staff that make the university what it is. It's an exciting time in USC Transportation! Our award-winning Transportation department is proud to be moving in a green direction with services such as green buses and Campus Cruisers, car-sharing, subsidized carpool and vanpool options, on-site fuel station and an excellent transit program! USC Transportation is seeking a service-oriented individual to join the Guest Relations team as an Assistant Manager. The Assistant Manager plays a key role in assisting the manager with providing guidance and direction to the Guest Relations team and ensuring customer needs are met in order to create the best USC experience of faculty, students and guests. The University of Southern California values diversity and is committed to equal opportunity in employment. For further information and to apply to this job visit the following link: https://jobs.usc.edu |
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| add to favorites | Senior Director, IT Admin & Client Services |
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Pepperdine University in Malibu, California is seeking applications for a Senior Director, IT Admin & Client Services. PURPOSE: Oversee and manage all business and administrative aspects of the IT operating, project and recharge departments including budgeting (budget planning, management, and analysis), financial operations (AP, purchasing, adherence to Finance and Accounting guidelines and applicable laws), personnel administration for a team of 80+ staff (new hires, adherence to HR guidelines and applicable laws), marketing and communication, IT contract management and asset management. DUTIES: Manage the financial and business aspect of the IT recharge units including the IT billing accounts payable and accounts receivable accounts, billing budget, purchasing, accounting, cash flow and collections and relate operations; Work closely with the Chief Information Officer and the IT directors, this position is responsible for IT policy development and management, adherence to Pepperdine University standards and policies, provides general problem resolution and troubleshooting, and manages special projects as necessary; Guide the organizational structure aimed at providing a unified and streamlined customer experience; solutions structured around technology layers and service delivery; flexible resource pools to deliver these services, technologies and operational excellence; and consistency in its delivery approach through the use of common tools and processes; Ensure the mix of technology services offered by the central IT organization is appropriate to help the University fulfill its mission in the coming decades. Formulation short- and long- term plans by proactively reviewing and modifying services offerings to meet the ever changing needs. Supervises and works closely with the Director of Anytime Support, and Director of Technology and Learning to lead an integrated Client Services department, and researching an development of technology and learning tools, and managing centralized support activities consisting of the Help Desk, Anytime Support, and Technology Central across all Pepperdine campuses.; Uphold the University mission through work performed; and other duties as assigned. For further information and to apply to this job visit the following link: https://jobs.pepperdine.edu |
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| add to favorites | Customer Service Representative l Gate Ambassador |
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Salary Range: $12.66/hr The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the "Trojan Family," which is comprised of the faculty, students and staff that make the university what it is. It's an exciting time in USC Transportation! Our award-winning Transportation department is proud to be moving in a green direction with services such as green trams and cruisers, ZipCars, carpool and vanpool, on-site fuel station and an excellent transit program! The Transportation Guest Relations team is seeking an energetic, customer service-oriented person to join its team as a Customer Service Representative/Gate Ambassador. The Customer Service Representative is responsible for providing customer service to students, faculty, staff and guests relating to transportation services and programs. The CSR works at various entrance gates throughout campus and issues parking permits, handles guest parking reservations, provides guests with campus directions and/or maps and responds to customer inquiries in person and via the internet. The University of Southern California is an Equal Opportunity Employer that values Diversity. For further information and to apply to this job visit the following link: https://jobs.usc.edu |
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| add to favorites | Financial Specialist I - Galveston |
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Texas A&M University in College Station, Texas is currently seeking applications for a Financial Specialist I - Galveston. Student and departmental financial transactions including posting and receipt of money from students and departments daily. Customer Service - answering phone and web inquiries, attend to walk-in customers with questions regarding their bills and fees. Process loan payments and prepare paperwork associated with transactions. Process Cash to Order paperwork accurately for petty cash and change fund and audit for accuracy. Assist 3rd Party billing staff in reviewing and collecting data for processing from 3rd Party sponsors. Process over the counter checks to students/sponsors who have requested refunds for various reasons with supervisor approval. Prepare necessary paperwork for daily deposit and balancing reports. Take an active role in New and Transfer Student and SAIL Orientations each semester. Assist in manually checking and blocking student accounts. Contacting students with accounts in arrears by phone and email. Responsible for maintenance on self-serve computers and assisting students with adding options, purchasing parking permits, paying tuition and fees and adding installment plan. Assist with billing and collection of funds for the Summer Cruise and Commercial Cruises. Assist and ensures that student financial information is correct before billing. Distributes payroll checks and refund checks. Heavy phone calls from both internal and external customers. Other duties as required. For further information and to apply to this job visit the following link: https://tamujobs.tamu.edu |
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| add to favorites | Help Desk Representative |
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The University of Texas at Austin is currently seeking applications for a Help Desk Representative. Monthly salary $3,083 negotiable depending on qualifications. To serve as first point of contact for the UT community consisting of 70,000 members for a wide variety of questions and problems regarding software, hardware, desktop, networking, and systems. For further information and to apply to this job visit the following link: http://www.utexas.edu/jobs |
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| add to favorites | Events Manager - Guest Services Manager |
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The University of Texas at Austin is currently seeking applications for an Events Manager - Guest Services Manager. Monthly salary $3,333 negotiable depending on qualifications. Assist with all aspects of Guest Services and support. Work events and functions as Front of House (FOH) Manager as assigned. Prepare necessary pre and post event paperwork for Ushers, House Staff and Security staff. Demonstrate thorough knowledge of layout, safety procedures and operating procedures for all venues supported by Texas Performing Arts. Manage FOH staff and Usher Volunteer programs. Develop training materials and syllabus, orientations and programs for House Managers, Ushers and Security staff. Manage all facets of TPASS, an online scheduling system for Ushers, House Managers, and Security staff. Actively recruit students to participate in Student Usher and House Management programs at Texas Performing Arts. Supervise and coordinate merchandise sales, and oversee merchandise settlements. Develop, implement and manage recognition programs for staff and volunteers. Write a bi-monthly newsletter for the Front of House area. Support the Assistant Director with managing security staff hiring, training, performance management and scheduling. Supervise FOH equipment load-ins, set-ups, performances, and strikes or load-outs as assigned. Manage all facets of Guest Services window including lost and found, Assisted Listening Devices, radio inventory, coat check, and related merchandise transactions. Collaborate continuously with Ticketing Services, Development and Marketing on all aspects of customer service to create and ensure a welcoming environment. Plan, direct, and execute special assignments at the request of management or administration. Attend and participate in appropriate meetings. Manage events related paper flow with accuracy and timeliness. For further information and to apply to this job visit the following link: http://www.utexas.edu/jobs |
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| add to favorites | Customer Service Representative 2 |
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The University of Houston in Texas, Houston is currently seeking applications for a Customer Service Representative 2. Hiring Range 11.24 - 14.05 Receives and responds to the more difficult customer inquiries and complaints. Investigates and researches complaints and participates in negotiating solutions to callers' problems. Conducts proactive customer services activities, and may conduct periodic surveys to assess the effectiveness of the program. For further information and to apply to this job visit the following link: https://jobs.uh.edu |
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| add to favorites | Help Desk Support |
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Dell is currently seeking applications for a Help Desk Support. This position is located in Fayetteville, NC. Provide remote support to users for network and desktop hardware and software problems. Take calls from users, diagnose problems, and recommend and/or implement solutions. Required Skills Desired Skills IAT-II Education Requires a High School diploma or GED Experience 2-4 years of experience Requirements Hazards About Dell Inc. Collaboration. Individual drive. A passion for technology. That’s what success sounds like at Dell. It’s this dedication to finding unique solutions that has given rise to many of our energy-smart, green initiatives. Sound like something you can get behind? Join our team, and you’ll work in a dynamic environment with other motivated, talented individuals who care about protecting our planet. Plus, you’ll get the mentoring, support and training you need to succeed on your own terms. For more than 25 years, Dell has provided technology solutions to customers that improves their productivity, enhances their lives and meets their distinct needs. Headquartered in Round Rock, Texas, Dell has framed its business around the customers it serves, from the world’s largest and most demanding businesses and public sector organizations, to small and medium businesses, to consumers worldwide. At Dell, we promote an environment that thrives on innovation. To deliver effective solutions that meet customer challenges, Dell focuses on pivotal standards that drive future technology innovation. Dell offers a competitive Salary and Bonus plan as well as a great Benefit Package. For further information and to apply to this job visit the following link: http://jobs.dell.com |
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| add to favorites | Field Supervisor |
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DIRECTV is currently seeking a skilled Field Supervisor to join its Tulsa, OK team. The Field Supervisor will be responsible for managing various processes within their satellite markets. This position will also monitor quality, training and day-to-day operations and report directly to the Branch Manager. Essential Duties and Responsibilities include: * Meets with clients on a regular basis to develop an on-going partnership. * Conducts training utilizing the company's safety, quality, and customer service practices, policies, and standards. * Promotes teamwork, the company's mission and operational goals. * Ensures that all OSHA requirements are met and adhered to. * Serves as back-up for the Branch Manager. * Responsible for utilizing/developing on-going systems that and meets both company and client standards. * Establishes working relationships with employees and serves as a conduit between employees and senior management. * Responsible for assisting field technicians with problems and trouble-shooting advanced issues. * Responsible for assuring that Quality Assurance standards are met and maintained. * Addresses employee performance concerns and develops action plans for improvement. * Other duties and projects as assigned. For further information and to apply to this job visit the following link: http://www.directv.com/DTVAPP/about/careers.jsp |
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| add to favorites | Client Services Administration |
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Rice University in Houston, Texas is currently seeking applications for a Client Services Administration. The Support Specialist II provides support, instruction, and advice regarding all aspects of desktop client/server computing resources. This position applies developed subject matter knowledge to solve common and complex issues within established guidelines. This position will serve as part of the Information Technology Client Services support team. For further information and to apply to this job visit the following link: https://jobs.rice.edu |
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| add to favorites | Parking Attendant |
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Rice University in Houston, Texas is currently seeking applications for a Parking Attendant. The Parking Attendant controls access to and monitors usage of assigned parking facilities, collects parking charges from customers, interacts with visitors to provide information and assistance, and reports necessary repairs or problems to the appropriate individuals. For further information and to apply to this job visit the following link: https://jobs.rice.edu |
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| add to favorites | Customer Service Lead | Guest Relations |
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The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the "Trojan Family," which is comprised of the faculty, students and staff that make the university what it is. It's an exciting time in USC Transportation! Our award-winning Transportation department is proud to be moving in a green direction with services such as green buses and Campus Cruisers, car-sharing, subsidized carpool and vanpool options, on-site fuel station and an excellent transit program! USC Transportation is seeking a service-oriented individual to join the Guest Relations team as a Customer Service Lead. The Customer Service Lead is a key agent in creating the Best USC Experience within USC Transportation services. This position support all entrance gates on the main campus and on the health sciences campus and is a primary touch point for guests, faculty, staff and students that come to the USC campus. The Customer Service Lead will serve as a liaison between the Guest Relations managers and Gate Ambassadors and will provide guidance and direction to the staff members. Schedule: Wednesday - Sunday; approx. 5am - 2pm Hours subject to change to meet operational needs. For further information and to apply to this job visit the following link: https://jobs.usc.edu |
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| add to favorites | Customer Service Manager - Guest Relations |
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The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the "Trojan Family," which is comprised of the faculty, students and staff that make the university what it is. It's an exciting time in USC Transportation! Our award-winning Transportation department is proud to be moving in a green direction with services such as green buses and Campus Cruisers, car-sharing, subsidized carpool and vanpool options, on-site fuel station and an excellent transit program! USC Transportation is seeking a service-oriented individual to join the Guest Relations team as a Customer Service Manager. The Guest Relations Manager is a key agent in creating the Best USC Experience within USC Transportation services. The Guest Relations Manager support all entrance gates on the main campus and on the health sciences campus and is a primary touch point for guests, faculty, staff and students that come to the USC campus. The Manager will oversee daily operations, budget administration, special events, as well as employee relations, hiring, staff scheduling, training, disciplinary action and performance reviews. Additionally, the Manager sustains business workflow and maintains efficiency in the services we provide. This role reports to the Associate Director of Transportation. For further information and to apply to this job visit the following link: https://jobs.usc.edu |
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| add to favorites | Associate Director of Processing for the Office of Financial Aid & Scholarships |
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The University of Nevada, Las Vegas invites applications for Associate Director of Processing for the Office of Financial Aid & Scholarships. PROFILE of the UNIVERSITY UNLV is a comprehensive research university of approximately 27,000 students and 2,800 faculty and staff dedicated to teaching, research, and service. The university has internationally recognized programs in hotel administration and creative writing; professional degrees in law, architecture, and dental medicine; and leading programs in fine arts, sciences and education. UNLV is located on a 332-acre main campus and two satellite campuses in dynamic Southern Nevada. For more information, visit us on-line at: http://www.unlv.edu. ROLE of the POSITION The Associate Director of Processing for the Office of Financial Aid & Scholarships assists in the overall administration of $240 million in student aid programs at UNLV. Tasked to administer and manage the awarding and compliance unit within the Financial Aid & Scholarships department, the Associate Director of Processing ensures compliance with state, federal and institutional rules and regulations; provides regulation interpretation; oversees processing/awarding; coordinates electronic enhancements; maintains connections with federal and state governments; develops departmental policy and procedures; generates financial analysis and forecasting; and manages and develops approximately ten staff members. This position provides and oversees excellent customer services with accurate and effective counsel to internal and external constituents; ensures compliance as specified by federal, state, and private donors; provides efficient delivery of funds to recipients; and provides proper stewardship of all federal, state, and private programs. For further information and to apply to this job visit the following link: http://jobs.unlv.edu/openings.html |
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| add to favorites | Assignment Specialist - Housing Services |
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Georgetown University in Washington DC is seeking applications for an Assignment Specialist - Housing Services. Assignment Specialist assigns students to on-campus residential facilities and bills their student accounts: Assigns housing to students enrolled in undergraduate, special interest, and English as a Foreign Language programs. Maintains computer records and generates lists. Upholds housing policies and enforces contractual agreements. Advises students in accordance with University policies to promote good living arrangements and makes appropriate referrals to Residence Life for counseling and mediation. For further information and to apply to this job visit the following link: http://www.georgetown.edu/work-for-us/index.html |
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| add to favorites | Assistant Manager | Campus Cruiser |
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The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the "Trojan Family," which is comprised of the faculty, students and staff that make the university what it is. It's an exciting time in USC Transportation! Our award-winning Transportation department is proud to be moving in a green direction with services such as green buses and Campus Cruisers, car-sharing, subsidized carpool and vanpool options, on-site fuel station and an excellent transit program! USC Transportation is seeking a service-oriented individual to join the Campus Cruiser team as an Assistant Manager. The Assistant Manager plays a key role in assisting the manager with providing guidance and direction to the Campus Cruiser team and ensuring customer needs are met in order to create the best USC experience of faculty, students and guests. The University of Southern California values diversity and is committed to equal opportunity in employment. For further information and to apply to this job visit the following link: https://jobs.usc.edu |
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| add to favorites | Research Services Coordinator |
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UC San Francisco in San Francisco, California is seeking a Research Services Coordinator. Research Management Services is a fast paced, deadline-driven, dynamic and customer-service oriented environment; the Research Services Coordinator (RSC) is UCSF’s sponsored projects institutional representative for faculty and is the primary point of contact for external sponsors and UCSF Contracts and Grants Specialists and Associates; reporting to a Team Manager and partnering with faculty and departmental staff, the RSC directs and manages the proposal process to ensure timely, compliant and accurate submissions; this includes budget development, interpretation of sponsor requirements, expert subject matter expertise in grants and contracts and strategic advice, as well as institutional review and signature; ensuring that proposals meet sponsor, UCSF pre-award guidelines and regulations; the RSC is the institutional representative through the life of the award and is a professional staff member, promoting a collaborative model of stewardship among faculty and staff and is an advocate for a responsive, effective research administration process; and perform other duties as assigned. Upon successful completion of certification, the RSC obtains signature authority and will be reclassified to a Research Administrator 4 (PSS 5). Note: There are 14 positions available. For further information and to apply to this job visit the following link: http://www.ucsfhr.ucsf.edu/careers/ |
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| add to favorites | Manager, Client Service |
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Columbia University in the City of New York is seeking a Manager, Client Service. Reporting to the Senior Director, Learning Solutions, the Manager of Client Services is primarily responsible for customer service functions relating to individuals and corporations interacting with Executive Education in relation to open program participation. This position is the front face of Executive Education and must have the sensitivity to respond to a variety of information requests, as well as securing enrollments by facilitating payments and collections. The Manager will work with others in Exec Ed to develop and implement systems that ensure high-quality, responsive customer service. RESPONSIBILITIES: 1. Proactively reach out and interact with individual participants and client representatives on payment and program preparation issues via phone calls and e-mails. 2. Input invoicing and contact log data and track payment data on internal Salesforce system 3. Ensures that Open Enrollment Revenue reconciles between Salesforce and DARTS. 3. Work with Administration team to develop and improve customer service systems and financial processing and reporting systems. Anticipate and identify challenges and work to develop solutions in this area. 4. Ensure that acceptance letters, invoices, and applications convey Exec Ed policy consistently and clearly. 5. Manage the departmental need of work-study students each semester. Hire, train when necessary, and provide work assignments on an as needed basis. 6. Serve as the initial contact of Executive Education by handling, screening and vetting inquiries for more detailed specific follow-up and/or other action. 7. Learn, understand and work with University financial databases in order to keep accurate track of all received an applied payments. 8. Perform other related duties as required. For further information and to apply to this job visit the following link: https://jobs.columbia.edu |
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| add to favorites | Administrative Assistant - Customer Relations |
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Clemson University in Clemson, South Carolina is seeking an Administrative Assistant - Customer Relations. The Administrative Assistant - Customer Relations position provides assistance with all operations of the Main University Housing Office, acting as primary initial contact to internal and external customers. JOB FUNCTIONS: DESK OPERATIONS: E/40% 1. Greets students, staff, faculty and the general public with a positive professional attitude 2. Reviews policies and procedures regularly and assist students, faculty and staff with answers to their questions 3. Answers Housing switchboard, responds to varying levels of requests and situations. 4. Assists with maintaining calendars and scheduling appointments for University Housing staff as needed. 5. Supervises student staff providing administrative support to several key administrators and the front desk operations. 6. Conducts regular training on data management functions and procedures. 7. Responds to numerous daily customer requests and assistance via personal contact, phone, fax, and email maintaining confidentiality. 8. Employs discretion and diplomacy in managing the workflow and staffing patterns needed for effective customer service. ADMINISTRATIVE SUPPORT: E/40% 1. Coordinates security access for Housing full-time employees and student workers 2. Evaluates department needs, orders/maintains office supplies and coordinates all equipment purchases and maintenance. 3. Manages budgets as directed, produces vouchers, and reconciles charges. 4. Utilizes BuyWays for purchasing needs and ordering. 5. Attends training classes to stay up-to-date with all policies and procedures as it relates to University Purchasing Guidelines. 6. Approves and stamps posting material for various student organizations to be posted in the residence halls/apartment areas. 7. Processes housing lounge reservations for residence halls and apartment areas by completing lounge reservation agreement forms and recording the reservations in Outlook. TRIBUO: E/15% 1. Utilizes all aspects of the system from student record maintenance, assignment functions, billing review and report functions. 2. Assists with making assignments as needed maintaining confidentiality and using discretion. For further information and to apply to this job visit the following link: http://www.clemson.edu/employment/index.html |
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| add to favorites | Audio Visual Technician |
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Columbia University in the City of New York is seeking an Audio Visual Technician. Salary Range $21.50 per hour The incumbent provides audio/visual services at various events and venues. Delivers and sets up audio/visual equipment for conference-style events, including but not limited to video conferencing units, LCDs, laptop computers, and amplification systems. Assists in the maintenance and repair of audio/visual and theatrical equipment. Operates the lighting and/or sound for performance events under the direction of management. Under the direction of the Equipment Manager, assists with inventory control of audio/visual equipment. Responds to customers' questions during an event in a polite and timely manner with complete and accurate information according to department standards. Performs other duties as assigned. For further information and to apply to this job visit the following link: https://jobs.columbia.edu |
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